Question by Tiffany: What do small business owners have to do?
What kind of small business owner are you?
What do you specialize in?
What do you have to do on a typical day?
How is your job related to the law?
What are the educational requirements to become a small business owner?
Why did you become a small business owner?
How long have you been one?
What do you enjoy about being a small business owner?
What’s challenging about it?
What advice would you give to someone who wanted to run their own small business?

Best answer:

Answer by jwishz
You ask a lot of really good questions that would take HOURS to answer.
Here are several links from the SBA which should help you

http://www.sba.gov/assessmenttool/index.html

http://www.sba.gov/tools/index.html

Give your answer to this question below!

Identify the job, job title and what type of employee the job requires before conducting an interview. Get more hiring tips for small-business owners in this free video on small-business advice. Expert: Barbara Metzger Contact: www.maxproductivity.com Bio: Barbara Metzger specializes in helping small business owners, of about 200 employees or less, make the best hiring decisions they can. Filmmaker: Demand Media
Video Rating: 5 / 5

To enjoy the journey more, focus on how far you’ve come

A tale of two cities:

In a couple of my jobs when I was younger, I worked at Wal-Mart and I worked at a small restaurant. At Wal-Mart, the main manager never even worked. He’d come in for an hour in his street clothes, and leave. His other assistant managers would sit in the back doing nothing.

At my small restaurant job, I was a sort of manager. Some of my other co-managers would sit in the back and be lazy. I always worked. The main manager was an 8-4 kind of guy and all he did was sit in the office. He couldn’t even do anything in the place. He hired idiots. He stole from the place. He didn’t like to be bothered after a certain time, and never even came in to see the place at night.

Now, at more than a few Chinese restaurants I have been to, the owner is there ALL DAY. They’re at the front counter, greeting guests, completing take-out orders, managing people. ALL DAY. EVERY DAY. There’s this Indian store in town, and the same guy is working as the cashier. They can afford to hire someone to be stand-in manager or something too. Nope, they’re there all day. There’s a convenience store up the road, the Chaldean/Arab guy is there at the register ALL DAY. No vacations. These people are never sitting in an office.

Yet, when I talk to American people about what it takes to be a manager, they will tell me, “Don’t do anything. That’s what the best managers do. Sit in the back and give orders.” Yeah, do that and steal.

Anyone wonder why this country is going down the drain now?

The ironic thing is, I work in schools now, and most of the principals and teachers are always working hard, doing their job. I thought government workers were lazy people who were noncompetitive? I’ve seen so many lazy people in corporate jobs, it wasn’t funny. Their attitudes suck too. Many people are burned out because the guys at the top don’t do anything, don’t encourage any innovation and steal. The worst thing is, the unions just give the ordinary worker a say in the corruption and laziness!

I wish most of these wannabe businessmen Republicans on here knew why America is really going down.

This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.

View full post on small business finance – Yahoo! News Search Results

By Caren Bohan

View full post on small business – Yahoo! News Search Results

Higher costs would hurt entrepreneurial sector where every dollar counts, companies say

View full post on small business – Yahoo! News Search Results

SMALL businesses say all political parties are on the nose and they need a dedicated ombudsman to look out for them.

View full post on small business finance – Yahoo! News Search Results

Small Business Owners, and the Marketing and Design Professionals they Work with, are Urged to Submit their Successful And Dynamic Visual Marketing Projects and Campaigns by Feb. 15 Deadline for Possible Inclusion in an Upcoming Book, “Visual Marketing: 99 Proven Ways for Small Businesses to Market with Images and Design,” Wiley, Fall 2011 – Projects are to be Submitted Online (PRWeb February 01 …

View full post on small business finance – Yahoo! News Search Results

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Home Page > Business > Small Business > Small Business Owners Can Manage Time With Communications Technology

Small Business Owners Can Manage Time With Communications Technology

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Posted: Oct 17, 2006 |Comments: 0
| Views: 327 |

Small business owners have a unique challenge when it comes to time management. On the one hand, every new customer presents a new challenge, creating additional work without adding additional resources to fill the need. On the other hand, if you hire more employees you’ll have to shell out the bucks on payroll, benefits, taxes, and other expenses, and you may not have quite enough work to justify that expense. What can the small business owner do?

The answer lies in the latest technology. I’m talking about a specific kind of technology, not just arbitrary and vague, undefined techno-gadgetry.

Specifically, a voice logger allows small business owners to handle customer service issues without creating reams of paperwork. You can record up to 10,000 hours of phone conversations, keep a backup record of every call, and reference them as necessary. The alternative is to pay someone to file written notes of your telephone conversations. That may be the way business owners in the past solved the problem, but that solution in today’s global marketplace is too expensive and creates an uncompetitive environment for your business.

Recorded conversations of phone calls between you and your customers can save you hours of research time when you have a customer service issue that needs special attention. Plus, your customer will be much more satisfied when you can pull up a specific record of past communications that will help you resolve any issues.

Another piece of relatively new technology that is gaining ground is the virtual assistant. Your virtual assistant will greet callers just like a receptionist, but you don’t have to pay her. Instead, you can have your customers route themselves to the correct department within your small business through a series of assistant-led button pushing commands. This increases customer satisfaction and saves you time and money.

Some of the things your virtual assistant can do include notifying you by e-mail when you have an incoming fax, forwarding your calls to you at any number with a simple push of a button, taking a message then sending you an e-mail to let you know who was calling, and forwarding calls to the appropriate person within your small business even if you just have two employees. But that is the short list. A virtual assistant can do so many more things as well.

Communications technology has come a long way in the last 10 years. Voice loggers and virtual assistants can work in concert to streamline the business processes of your small or medium-sized business. And the cost is much cheaper than you’d expect. You can have an integrated communications package that includes both services for less than a week’s entry-level salary. This allows you to handle customer service issues rapidly, take only the most important and appropriate calls as necessary while letting the others go to voice mail to be handled later, and you can manage your time as well as the complete set of small business resources within your company.

Whether you have a small business that operates out of your home or you commute to an office each day, modern communications technology is a small business godsend. Your time and your money are too important to keep wasting with business processes that are unrefined and not streamlined. If you own a small business, you should shop around for a virtual assistant and voice logger that is compatible with your business processes and will help you manage your time and money with an eye toward your bottom line.

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Randy Moretz has been involved in the telecommunications industry since 1993. He has owned and operated his own business since the early 1990s and currently serves as the guide and principle of The Cardinal Group. His corporate services involves the promotion of telecommunications technology, including “Maxie” the virtual attendant and Total Recall voice loggers, as well as Web design and hosting services. For more information about the latest communications technology for small businesses and Web services go to www.thecardinalgroup.org.

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How Small Business Owners Can Go Green and Save Green!

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How Small Business Owners Can Go Green and Save Green!

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It’s all the rage to talk about green cities, green businesses, and green policies. It makes sense in the big picture to take care of the planet we’re on. But what does “going green” really mean to the average small business owner?

Fortunately it’s not all about expensive equipment and complex retooling. Many green practices are just about using what we have more efficiently. And greater efficiencies translate into reduced costs and an improved bottom line.

Suddenly the small business owner has something to get excited about!

The Easiest Way for Small Business Owners to Go Green

The easiest way to get started on a green program is to look at your energy consumption as a source for potential savings. Most small businesses consume more energy than necessary. Reducing your energy bill gives that double benefit you need, conserving not only natural resources but financial resources as well.

U.S. businesses consume energy in a variety of forms: liquid fuels, natural gas, electricity, coal, renewable fuels (including solar, wind, and ethanol), and nuclear. For most small businesses, electricity tops the list. For others, it’s gasoline. Energy costs of all kinds have been rising faster than most sectors of the economy.

But there’s good news…

There are new and innovative means for using energy more efficiently and new sources of energy are being developed. The Energy Information Administration estimates that total expenditures on energy across all industries peaked in 2009 and are now coming down rapidly as renewable sources become more popular.

The two simplest pieces of advice for conserving energy are to turn off the lights and to turn off your computer (or computers) at night. According to a study commissioned by Sun Microsystems, Inc., only 42 percent of workers turn off the lights and only 34 percent turn off their computers when work is done. If they did, according to Go Green, Live Rich: 50 Simple Ways to Save the Earth and Get Rich Trying by David Bach and Hilary Rosner, $43 billion in energy costs would be saved and CO2 emissions would be reduced by 32 million tons. Again – going green and saving green.

That was easy, right? Now consider these:

7 Ways Small Business Owners Can Reduce Their Energy Consumption and Their Energy Bills…

. Replace your incandescent light bulbs with compact fluorescents. A 25-watt compact fluorescent bulb produces about as much light as a 100-watt conventional bulb but uses only one-fourth of the electricity. And if you’re thinking they are too expensive, you probably haven’t checked lately. It used to take a year or more for compact fluorescents to pay for themselves. Now many pay for themselves in energy savings in the first month. After that, it’s pure profit.

. Turn off your lights at any time during the day when you aren’t using them for 15 minutes or more.

. Set your computer to go to sleep automatically during breaks.

. If you charge electronic devices, unplug the adapters when you’re not charging the device to avoid continual bleeding of power.

. Set your thermostat lower by a few degrees in the winter and higher by a few degrees in the summer. Even small changes can make a difference. For every 1 degree reduction you make in the winter, you can save 3 percent in total energy use.

. Consider getting a programmable thermostat to reduce energy output overnight.

. Keep blinds open to reduce the need for artificial light in the winter and closed on warm days to reduce the load on your cooling system.

We haven’t even moved beyond the simple steps, and already you’re saving some serious money. Put these ideas into practice, and then sit down with your power bills after a month or two to see whether it’s been worth the modest effort. Odds are you’ll see real savings and start looking for next steps.

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Karen Kobelski is the general manager of BizFilings-a leading online provider of incorporation services. Karen has more than 20 years of experience leading professional services teams and has spent the past 7 years leading incorporation and registered agent organizations. Now, get her free Guide to Incorporating Your Business at http://www.BizFilings.com. To get your free guide just click on the Learning Center.

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